Returns Policy

1. Any Problems?

If your order is lost or damaged, or if you are not 100% satisfied with your purchase, then please contact us immediately, quoting your order number and your name. We want you to be pleased with your purchase, so if there is anything more that we can do, please let us know!

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2. Return Policy

We offer a 4-day return policy upon arrival of your order. If you wish to return a product, please follow the guidelines below:

• Please note that probiotics and prebiotics that require refrigeration cannot be returned.
• All products that require refrigeration cannot be returned.

3. Request a Return

If you would like to request a return, please fill out the form below:

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Name *

First

Last

Email *

Phone Number *

Return Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

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Order Number *

Request Type *

• Return
• Exchange

Reason for Return/Exchange *DamagedDamagedNot as describedWrong item orderedWrong item receivedQuality issueOther

Other: Please Describe *

Please provide any additional information to help us process your request.

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